FAQS
Questions, Answered
Grouped by service — broadband, solar & EV, and property. Can’t find your answer? Message us on WhatsApp.
Broadband
How do I check if broadband is available at my address?
Message us your address on WhatsApp and we’ll confirm availability and the fastest plan for your location.
Is there a contract, and what happens if I cancel early?
Plans run on a 24-month minimum term. There’s no penalty once that period is over — early termination within the contract may incur a charge, which we’ll explain before you sign up.
How long does installation take?
Most homes are installed within 5–10 working days of registration. Same-day installation may be available in selected areas.
Solar & EV
Can I register for solar as a home or a business?
Both. Our Solar page has a separate registration path for Residential and Commercial — pick whichever fits and our team follows up accordingly.
Is the site survey free, and how accurate is the quote?
The site survey is free with no obligation. Our team assesses your roof and usage in person before putting together a tailored quote.
Do you also install EV chargers?
Yes — EV charger supply and installation is one of our core services, for residential, SME and commercial sites.
Property
Can I browse property listings without registering?
Yes — all listings are open to browse. You’ll only need to register when booking a viewing or requesting a valuation.
Do you help arrange viewings and valuations?
Yes — message us the listing you’re interested in and we’ll arrange a viewing, or request a free valuation.
Which areas do your property listings cover?
Mainly Johor and Melaka, matching where our team operates on the ground.
Still Have A Question?
Message us directly and we’ll get back to you within 1 business day.